Additional Information
Site Information


Placing an Order
When you are done shopping, click the “Cart” button to checkout. You will have a chance to input and verify all relevant information on the checkout page. If no changes are necessary, please proceed to "Send Order". You will receive an e-mail confirming your order. The order will be charged in full before shipment. S
pecial orders over the phone and internet require a non-refundable, 100%

For additional information or to place an order not over the internet, contact us at 1.800.973.0711 or at Our Urban Loft associates are here to help you make the right purchase.

Canceling an Order
If you would like to cancel or change an order, please call us at 1.800.973.0711 as soon as possbile. We will make every attempt to accommodate your request. Special orders cannot be canceled after 24 hours.

Methods Payment
With all phone orders, we only accept checks and credit cards. With check payments, orders will not ship until after 5 business days for the check to clear.

Urban Loft accepts the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • Discover


Tax Policy
We are required to collect an 6% sales tax on all orders shipped within Maryland. No sales tax will be collected on all orders shipped outside of Maryland.

We make every attempt to assure the information contained on this website is accurate. We cannot be held liable for pricing changes, discontinued items, out-of-stock items, unforseen special order delivery delays, and typographical errors. Our product photos are not meant to assure 100% color accuracy. The product color, finish, and dye lot will vary due to the uniqueness of the material, inherent dye lot variations with fabric, and/or varying graphical outputs with every computer monitor. This website and all content available on this website are provided on an "as is" basis without warranties of any kind, either express or implied.